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Tag: recall management


Bracing for Brexit: the impact on regulation and recalls

Recalls may become far more complicated for businesses with potentially more risk for UK consumers in the wake of Brexit, according to the Q2 2016 “Recall Industry Spotlight” Report recently released by Stericycle ExpertSOLUTIONS, the global leader in automotive and product recall solutions. The Recall Industry Spotlight, which focuses on noteworthy developments in the industry, highlights the indefinite future that UK businesses face in light of changing regulations.

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Be ‘Recall Effective’ or Face the Consequences

Product recalls can be one of the most detrimental events for any company and can carry overwhelming consequences for both the organisation and its customers. 2015 saw its fair share of tech recalls, one of the most high profile being the Beats Pill XL speakers – part of the Apple range since its acquisition of Beats the previous year – and subject to a voluntary recall when it was discovered that they could overheat and potentially pose a fire risk. EE, the mobile operator, had to deal with a recall double-whammy.

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Managing Effective Product Recalls: Silence Isn’t Golden

By Farzad Henareh Tags: recall management, recall plan,

It might sound counterintuitive to suggest that a product recall could present an opportunity to interact more closely with customers. But for the enterprising organisation, there is plenty of evidence to suggest that, handled in the right way, a recall not only reinforces brand identity through outgoing communication, but also demands an incoming response, which helps to build a new dialogue with customers.

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Auto Accelerates: Recalls reach record high

By Stericycle Expert Solutions Tags: recall management,

Automotive recalls reached their highest quarter on record in Q1 2016, increasing by a significant 76% from Q4 2015. Stericycle ExpertSOLUTIONS takes a closer look at this and other industry trends in its recently released Q1 2016 European Recall & Notification Index. The auto industry in the EU experienced 111 recalls this quarter. Of these, only one was compulsory, with the majority initiated voluntarily by manufacturers.

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Putting Auto Recalls Into Context

As cars become more sophisticated and the number of components increases, so too does the potential for faults. Our Q4 2015 Index shows that automotive recalls in Europe increased by 16%, which reflects the exponential rate of recalls over the last three years. But whilst this results in more scrutiny from consumers and regulators, it’s also important to look at auto recalls in context.

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