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Tag: recall effectiveness

Feb
24

Top 5 Tips for a Successful Mock Recall

They say ‘practice makes perfect,’ and when it comes to recalls, the phrase is spot on. Some companies may include recalls in broader crisis plans, but that often means their procedures are not as robust as necessary. Mock recalls are the single best way to determine recall readiness – but only if they are well thought out and properly executed. Below are some of the top tips to follow for a successful mock recall. 1.

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Sep
06

Top 4 Signs Recall Fatigue is Affecting Your Response Rates

One of the greatest challenges for any company facing a recall is combating recall fatigue – when consumers are so inundated with recall news that they tune out individual issues that may affect them. That can have serious consequences for both people and brands. If dangerous products remain in consumers’ homes or on the road, it could result in additional injuries or illnesses – and additional harm to brands. When response rates are too low, regulators may require a recall reissue, unnecessarily extending the life of the recall.

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Jul
25

Making Recalls a Change Agent for Good

With one in ten vehicles affected by a recall of some kind, the process has become almost commonplace in recent years for a host of reasons. On the one hand manufacturers are becoming much more proactive, entering into voluntary recalls and showing real leadership when it comes to tackling safety issues that could affect consumers. On the other, however, the growing use of common parts across multiple model lines and often by multiple car manufacturers, means that the numbers of affected vehicles can be substantial if a component part fails.

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May
06

The New Era for Automotive Recalls

When it comes to managing product recalls, operating with a “business as usual” mindset will no longer cut it. Global financial advisory firm Stout Risius Ross (SRR) recently conducted an analysis of the automotive sector, uncovering some interesting automotive recall trends. Using historical data, component trends, NHTSA investigations, and consumer complaint records, SRR identified noteworthy developments and their potential ramifications on the automotive industry.

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Apr
17

Increasing Recall Repair Completion Rates During an Auto Recall

By Stericycle Expert Solutions Tags: auto recalls, recall effectiveness,

Early indicators from 2015 show automotive recall activity continuing to climb, with recalls up 39 percent from the same time in 2014. Momentum from 2014, which set a record for both the highest number of recalls and the number of vehicles affected, continues to drive recall activity. There were over 900 NHTSA-related recalls in 2014, up 26 percent from the prior year. However, the true indicator of the unprecedented year lies in the amount of units recalled.

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