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Quality Audit

Consumer & Retailer Retrieval

Product retrieval is a proactive step companies take for a variety of reasons. Products can be retrieved for ingredient analysis, sensory evaluation and QA testing or recovered if they are faulty, out of date, unsold or have been rejected by suppliers. However, retrieval is not merely about collecting products; it’s also about insight and gathering intelligent data, inspiring improvement and helping a business realise its full potential.

Unique bonds with various agencies and careful attention to constantly evolving market and regulatory conventions place Stericycle Expert Solutions in the best position to keep clients ahead of the game in strategy and technology. Ever-growing databases of contacts include:

• Research and development teams
• Technology managers
• Quality departments
• Sensory science managers

Stericycle collects all manner of products from customer homes and a range of stores worldwide, then ships them using methods that control temperatures from pick up to delivery. Given the time-sensitive nature of product retrieval, these services can be executed within 48 hours, even over the weekend (dependent on size and scale).

Our field force of highly trained representatives retrieve products for sensory and taste testing, focus groups, packaging development or analysis. Competitor’s products can also be retrieved, providing invaluable insights into how best to improve strategies and product ranges. Careful documentation and bespoke in-depth reporting ensure a complete and insightful picture of a brand’s position in the market, highlighting opportunities for growth and improvement.