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Category: Product Recall Best Practices

Mar
21

Only the best will do this Mother’s Day

By Kate Bell, Recall Consultant

Mother’s Day is serious business. Every year, the celebration of mums has become that little bit bigger and bigger. According to a report from Mintel in 2018, we are spending approximately £600million on gifts – and that figure could rise yet again this year.

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Mar
12

A look at recalls in the first four weeks of 2019

By Kate Bell, Recall Consultant

Recalls are our business. While they are something that manufacturers don’t like to talk about, they’re part and parcel of business life. That’s where we come in – we work hand in hand with organisations to ensure that they are equipped to manage recalls in a way that best serves the consumer while protecting the reputation of the business. That is no easy feat, and requires real foresight and expertise – with everyone at Stericycle Expert Solutions serving as extensions of the affected business to ensure best results.

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Feb
26

Social media and recalls – when the cause becomes the cure

By Mark Buckingham, Recall Consultant

There’s no doubt about it that when it comes to the rapid spread of information, social media is a sure-fire way to reach huge numbers around the world in an instant. We’ve all seen viral videos, whether they be of animals playing instruments, colour-changing dresses or – and where we begin to pay attention – everyday household items turning dangerous.

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Feb
12

First ever product recalled over user data fears

By Mark Buckingham, Recall Consultant

This month [February 2019] saw the European Commission order the recall of a children’s smartwatch because of data protection concerns – the first recall of its kind, ever. This particular product was thought to pose a serious risk to children, leaving then open to being located and potentially attacked. As part of its recall procedure, the Commission instructed public authorities across Europe to recall the Enox Safe-Kid-One from all end users.

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Jan
23

36 years on: How one brand overcame the fears of a nation

By Mark Buckingham, Recall Consultant

Sleepless nights are a frequent occurrence for those running major corporations – and, of course, for those at other rungs in the corporate ladder. Whether it is lower earnings than anticipated, worries over a new product launch or delivering bad news to staff, there are plenty of very real fears that can manifest themselves. But one terrifying prospect is if your product is implicated in the death of members of the public.

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