About Us

We have decades of experience in product recall, helping businesses to manage risk, communicate with customers effectively and reduce costs and liabilities.

Protecting consumers and brands

Our business exists to help protect others, which is why we cover all aspects of product recall, customer retention and incident resolution.

What we do

Stericycle Expert Solutions are experts in integrity - it's core to everything we do:

Product recall - Manage and carry out recalls to protect customers, business and brand integrity
Customer retention - Unite data, insight and compliant marketing platforms to ensure customer base integrity
Incident resolution - Resolve complaints, manage crises and handle overflow for operational integrity

How we work

We work as a partner, not merely a supplier or consultant. Our team provides the most comprehensive range of reputation management services across the globe. This comprehensive suite of highly focused services provides global and local expertise before, during and after a recall threat.

Stericycle Expert Solutions have the right resources in the right locations to manage any recall challenges with speed and accuracy.

Where we operate

As part of Stericycle, Inc. - a global business-to-business services company - we provide highly specialised solutions to commercial businesses of all sizes, across the world.

Founded in 1989, Stericycle has consistently grown to become a leader across a range of complex and highly regulated market sectors. With over 27,500 employees operating from 650+ global locations, Stericycle is the partner of choice for many global brands.

The standards we keep

Our ISO certification proves our commitment to quality, compliance and continuous improvement. We are fully ISO 9001:2015 certified, with a robust integrated business management system in place to achieve implementation of ISO 27001:2013.

We pride ourselves on our culture and people development across the business. We foster open communication leadership and use employee engagement surveys to check, review and improve year-on-year.

Our statistics


Customers Worldwide


Locations Worldwide




Team Members