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Protecting People
& Brands

Recalls can happen to even the most diligent companies. Stericycle Expert Solutions has the experience to help businesses mitigate their risk and protect their brand.

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Providing Guidance
& Regulatory Compliance

An increasingly complex global regulatory environment demands expert guidance. Stericycle Expert Solutions has the knowledge and infrastructure to help companies navigate these challenges.

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Delivering Expertise:
Track the Trends with
our Recall Index

Our quarterly recall index delivers up-to-date recall data
and puts trends in perspective – across every industry.

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Quality People
Means Quality Results

Stericycle Expert Solutions has been recognised for effective team member management by Investors in People.

A Global Leader with a Full Suite of Services

In today’s consumer-driven market, a company’s brand and reputation are on the line 24/7. Organisations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance and grow their brand would be a powerful asset for companies worldwide.

As the global leader in product recalls, retrievals, returns, audit and marketing services, Stericycle Expert Solutions delivers a suite of offerings to protect consumers, brands and the environment while reducing corporate risk.

Thought Leadership

Jul
06

Product Recall Best Practices

Top 5 Recall Myths – Busted!

Despite the overall rise in recalls in recent years, a lot of misinformation about recall execution persists. Below are some of the top myths companies should dispel in order to be fully prepared for the eventuality of a recall. 1.  Small recalls are no big deal. Sure, a recall of just a few units can be managed […]

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Jun
20

Product Recall Best Practices

Choosing the Right Recall Remedy

When a recall occurs, there are many steps companies must think about, including what the appropriate remedy should be. Depending on the industry and the type of product, there are generally four options to choose from: full reimbursement, a coupon or credit toward the purchase of a similar item, replacement, and repair. In some cases, […]

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Jun
14

Product Recall Best Practices

6 Crucial Times to Conduct Mock Recalls

Between new product development, employee training and retention, and all the other tasks involved in maintaining and growing a business, taking time to conduct a mock recall often doesn’t land at the top of the to-do list. But considering the fact that a recall, if mismanaged, can seriously jeopardize the strength of companies, there are […]

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Recall & Notification Index Q1 2018

113

auto recalls and notifications

were in the motor vehicle category

55%

of consumer recalls

were due to chemical or choking risks

25%

of food & beverage recalls

were for nuts, nut products and seeds

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@SteriExperts

Does your insurance policy protect you in the event of a #productrecall? That was one of the topics discussed at to… https://t.co/xjxE8QNrIn

CASE STUDY

Effects of Multiple Recall Providers on the Customer Experience

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WHITE PAPERS

5 KEYS TO EFFECTIVE RECALL PREPARATION

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WHITE PAPERS

THE IMPORTANCE OF RECALL EFFECTIVENESS

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WHITE PAPERS

5 STEPS TO EFFECTIVE RECALL MANAGEMENT

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WHITE PAPERS

MANAGING SOCIAL MEDIA DURING A CONSUMER PRODUCT RECALL

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52%

OF AUTO RECALLS

Originated in Germany