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Protecting People
& Brands

Recalls can happen to even the most diligent companies. Stericycle ExpertSOLUTIONS has the experience to help businesses mitigate their risk and protect their brand.

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Providing Guidance
& Regulatory Compliance

An increasingly complex global regulatory environment demands expert guidance. Stericycle ExpertSOLUTIONS has the knowledge and infrastructure to help companies navigate these challenges.

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Delivering Expertise:
Track the Trends with
our Recall Index

Our quarterly recall index delivers up-to-date recall data
and puts trends in perspective – across every industry.

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Quality People
Means Quality Results

Stericycle ExpertSOLUTIONS has been recognised for effective team member management by Investors in People.

A Global Leader with a Full Suite of Services

In today’s consumer-driven market, a company’s brand and reputation are on the line 24/7. Organisations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance and grow their brand would be a powerful asset for companies worldwide.

As the global leader in product recalls, retrievals, returns, audit and marketing services, Stericycle ExpertSOLUTIONS delivers a suite of offerings to protect consumers, brands and the environment while reducing corporate risk.

Thought Leadership

May
11

Product Recall Best Practices

Airbags Cause Automotive Recalls to Inflate to Highest Level in RAPEX History

Faulty airbags were a major contributory factor behind another climb in automotive recalls in Europe during the first quarter of this year, according to the Q1 2017 Recall and Notification Index. Conversely, the number of recalls relating to consumer products dropped by a significant 25.4%, indicating that the high figures recorded at the end of […]

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Feb
24

Product Recall Best Practices

Top 5 Tips for a Successful Mock Recall

They say ‘practice makes perfect,’ and when it comes to recalls, the phrase is spot on. Some companies may include recalls in broader crisis plans, but that often means their procedures are not as robust as necessary. Mock recalls are the single best way to determine recall readiness – but only if they are well […]

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Feb
22

Product Recall Best Practices

Connected Complexity: IoT Enabled Products Deliver Risks as Well as Benefits

In 2016 there were approximately 17.68 billion connected devices globally and predictions suggest that this could grow fourfold by 2025, but these devices also come with potentially serious drawbacks. Stericycle ExpertSOLUTIONS looks at this trend in its recently released Recall Industry Spotlight. The biannual report, which examines trends in specific industries, found that as more […]

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Recall & Notification Index Q1 2017

41%

of
auto recalls and notifications

were airbags

38%

of
consumer product recalls

were toys

24%

of
food & beverage recalls

were due to bacterial contamination

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VIDEO

Discover the latest recall trend highlights across industries with the Q1 2017 Index.

@SteriExperts

The right contact center strategy can help maintain high customer satisfaction, even during an #autorecall -… https://t.co/MvLZsT7nvj

CASE STUDY

Effects of Multiple Recall Providers on the Customer Experience

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WHITE PAPERS

5 KEYS TO EFFECTIVE RECALL PREPARATION

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WHITE PAPERS

THE IMPORTANCE OF RECALL EFFECTIVENESS

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WHITE PAPERS

5 STEPS TO EFFECTIVE RECALL MANAGEMENT

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WHITE PAPERS

MANAGING SOCIAL MEDIA DURING A CONSUMER PRODUCT RECALL

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46%

OF AUTO RECALLS

Originated in Germany